FAQ

If you wish to return your purchase, please note that returns are only accepted if the item is still in its original packaging. Additionally, the cost of return shipping is at your own expense.

For more information, please contact our customer service team.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

At Brakka, we aim to deliver your orders as quickly and efficiently as possible. Our standard delivery time is 1-3 business days from the date of your order confirmation.

  • Processing Time: Once your order is placed, we will process it within 24 hours.
  • Shipping Time: After processing, your order will be shipped and delivered within 1-3 business days.

Please note that delivery times may vary based on your location and external factors beyond our control. We will provide you with a tracking number so you can monitor the progress of your delivery.

For any questions or concerns about your delivery, please contact our customer service team. We are here to ensure your shopping experience is seamless and enjoyable.

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